Is this a prepper store?
It is a store for long outages and hard times, whatever causes them. A lot of the gear overlaps with prepping. We focus on the practical layer for an ordinary house.
Why the AI angle?
Because that is why a lot of people started looking, and it is part of why we started the store. Nobody knows yet how the AI story ends. A house ready for a long outage is also better placed for a layoff or a lean year, which we think are the problems ordinary families are most likely to face.
Do you sell the food, water and power gear yourselves?
Yes. You buy it here, from Off Switch Supply. Most gear ships straight from the maker's or distributor's warehouse, which is why an order can arrive in more than one box.
What are the kits?
Kits are sets we put together from gear that works well side by side: two-week water kits for 2 and for 4, a toilet and sanitation kit, and a starter kit. Each one is priced no higher than buying the parts one at a time, and the product page lists every part and how many.
Where do I start?
The Start here page has the Grid Down Checklist and the three things to do first. If you only buy one thing, start with water.
How much is shipping, and how fast?
Shipping depends on where the item ships from. Jackery ships free, kits and Emergency Zone orders of $75 or more ship free, and everything else ships by weight or at a flat rate shown at checkout. Most gear arrives in 4 to 10 business days. Details are on the Shipping and returns page.
Can I return something?
Unused gear in its original packaging can be returned within 30 days of delivery, less a 10% restocking fee. Email us first for a return authorization and the return address. Opened food, water treatment, first aid and sanitation items can't be returned unless they arrived damaged or wrong. Anything damaged or wrong is replaced or refunded at no cost.
Are the food claims accurate?
Every shelf life, serving count, and calorie figure on this site is the maker's own published number. Nothing is added to it.
Where are the shirts and hats made?
In the US, to order, by a print partner. Nothing sits in a warehouse, which is why each piece ships two to five business days after the order.
Can I exchange a shirt size?
Because every shirt is printed for you, a correct item in the wrong size cannot be taken back. Check the chart. If you are between sizes, go up. If anything arrives misprinted, damaged, or wrong, send a photo within 30 days and it will be replaced or refunded, your choice, at no cost.
Where do you ship?
Anywhere in the United States. Jackery power stations and solar panels ship to the lower 48 states and Washington, DC only. We do not ship outside the United States.
How do I reach you?
Email is fastest: hello@offswitchsupply.com. We answer within one business day.